Shipping Rates

We offer Free Shipping on orders over 200€ to orders shipping to North America and the European Union.

Please use the Shipping Estimator on the Shopping Cart page for shipping rates for other countries or orders under 200€. Shipping times vary depending on destination. 

All orders ship from Spain.

Expedited Shipping

We also offer expedited shipping, for rates please contact customerservice@mademoisellemartin.com.

Taxes

VAT taxes are included in the product price.

Returns

We accept 14-days returns on all purchases made online. The customer is liable for the cost of return shipping. We ask you to return all items in perfect condition, unused and in their original packaging and with the safety label attached. Unfortunately, we cannot accept returned items that do not meet these conditions.

All returns will be sent back to our office in Spain. To start a return click here.

Duties

If you are outside of the EU, please be aware that there might be duties associated with your order, in which case you will be liable for all import duties. Please be aware that Mademoiselle Martin does not have any control over these duties and taxes levied by the country your order is being shipped to.  We cannot advise you what the cost will be as these charges can vary according to country.  Since these fees are not computed nor applied to orders by Mademoiselle Martin, please contact your local customs office to find out more information.